Still learning with Virgin

In response to Richard’s post on Learning From Mistakes, I’m really glad that Richard believes that blame and recriminations are pointless, otherwise I think I would have been bollocked several times over!!!
People often ask me what’s it like to do my job, be in charge of the world’s most exciting brand, and my usual reply [...]

innocent’s plan B

Following on from Richard’s post on learning from mistakes I thought I’d share a lesson learned here at innocent. Since we founded innocent in ‘99 we’ve made a few mistakes like every one else but there’s one mistake that was really hard to deal with and was very early on in the business. We were [...]

Learning more from failure than success

Firstly let me begin by saying, Richard Branson played a huge role in getting me to where I am today. I was blessed to work for Virgin Money Australia for a few years, during which I got to meet Richard a couple of times. Every morning as I walked into the office I would see [...]

Learning from mistakes

In 1971 I made the biggest mistake of my life. It was an event referred to as recently as late 2007 by the Liberal Democrat MP Vince Cable in the House of Commons during Virgin Money’s bid for the Northern Rock bank. He said, when speaking under UK parliamentary privilege, that I was not a [...]